And so it is. Last week [December 18, 2025], the New York City Council passed Intro 1332-2025, known as “Just Cause.” Votes: 40 in favor, 8 opposed, 0 abstentions, 3 absent. The new law will take effect 180 days after the Mayor signs it, most likely in mid-June 2026.
As a reminder: The law prohibits Platforms from permanently suspending Providers without just cause or compelling economic reasons. In the event of an employee’s violation of the rules, the Platform must apply graduated penalties, and full account deactivation will only be permitted in cases of egregious misconduct. Platforms will be required to provide the employee with written notice of deactivation within 72 hours of the decision, along with a detailed explanation of the reasons for the deactivation. This type of dismissal protection begins to apply to any employee who completes a 30-day probationary period for a given platform.
If deactivation is to occur for economic reasons (e.g., a significant reduction in order volume), the platform will be required to provide 120 days’ notice of the planned deactivation. Deactivation decisions must also be non-arbitrary and must take into account economic criteria and length of service.
The new law will also introduce an appeals mechanism. Unfairly dismissed delivery drivers will be able to pursue their rights through the city’s Department of Consumer and Worker Protection, potentially obtaining reinstatement and compensation for lost wages.
This appears to be the first law in the world to impose such obligations on delivery drivers. It is estimated that it will change the working conditions of approximately 150,000 people working as delivery drivers, carers, and cleaners.
The introduction of the new law was supported by numerous initiatives, including the Workers Justice Project and Los Deliveristas Unidos.
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