The CoopCycle Association described the situation faced by employees of Internet Platforms in France.
Since this year, the Office for Employment in Internet Platforms (Autorité des relations sociales des plateformes d’emploi, ARPE) has been operating in this country. Its task is, among others, ensuring compliance with employee rights and introducing collective agreements guaranteeing these rights to employees.
In order to prevent possible lawsuits with the Office, the Platforms took a “pre-emptive” step and began to dismiss employees en masse through the so-called “disconnection”.
“Disconnecting” is nothing more than blocking an employee’s access to the application. He/she receives an automated email regarding his/her “unprofessional” behavior at work reported by the restaurant or customer. Alternatively, the cause is failure to meet a “reasonable” delivery deadline or even questioning of the employee’s ID.
These emails never specify the date or location of the alleged events.
Without specific information, the employee is unable to question this decision. Let’s also remember that we are dealing with an employer with whom there is NO physical contact, no telephone support and no human resources department.
After “disconnection”, the employee is left without any means of subsistence from one day to the next. And this worsens his already unstable life situation – the monthly salary working for Platform is much lower than the applicable minimum wage.
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