Nearly 83 percent of people working as Drivers for Passenger Transport Platforms reported working more than 10 hours a day. This is exactly the same number of hours as 78 percent of those working as Delivery Platforms, according to a research report from India published in March 2024. In addition to long hours, those working for Platforms struggled with insufficient income to cover household expenses, arbitrary layoffs, and constant stress.
The study surveyed over 10,000 people across eight cities in India. It was conducted by the University of Pennsylvania and the Indian Federation of App-Based Transport Workers (IFAT).
The full report, titled Prisoners on Wheels? Available here
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