Yesterday evening [11\/08\/2026], the OPZZ Trade Union, Confederation of Labour, operating at Pyszne.pl, published a comprehensive open letter addressed to virtually all entities engaged in work for the platforms.<\/p>\n
This is a response to the position of Takeaway Express (i.e., the Pyszne.pl platform), addressed to the Ministry of Family, Labor and Social Policy. In it, the Pyszne.pl management complains about the political pressure it has been under and the inspections conducted at their company.<\/p>\n
The Trade Union’s letter is published in its entirety below.<\/p>\n
Warsaw, 11\/08\/2026<\/p>\n
OPEN LETTER<\/p>\n
THE INTER-ENTERPRISE TRADE UNION ORGANIZATION OPERATING AT TAKEAWAY EXPRESS POLAND SP. Z O.O. (Pyszne.pl) ON PLATFORM WORK<\/p>\n
To the Management Board of Takeaway Express Poland Sp z.o.o., digital job platform operators, fleet partners, the Ministry of Family, Labor and Social Policy, the Labor Protection Council, and all participants in the debate on the future of platform work in Poland<\/p>\n
Ladies and Gentlemen,
\nWe have carefully reviewed the open letter from Takeaway Express Poland Sp z.o.o., dated August 7, 2026, operating under the name Pyszne.pl, addressed to Minister Agnieszka Dziemianowicz-B\u0105k and the Labor Protection Council.<\/p>\n
We appreciate that Takeaway recognizes the need for dialogue on the future of platform work in Poland. As individuals who have worked through this platform for years, we would like to supplement the presented picture with a perspective missing from the company’s position \u2013 the perspective of those who performed this work on a daily basis.<\/p>\n
We do not question the company’s right to make business decisions. However, we question the portrayal of the platform work model solely as a technical choice between “flexibility” and “employment contract,” ignoring the actual conditions under which people perform this work.<\/p>\n
1. “Flexibility” cannot be synonymous with transferring risk to the employee<\/strong><\/p>\n The Management Board of Pyszne.pl cites a study showing that 87% of surveyed couriers want to flexibly choose their working hours and days. Couriers include students supplementing their studies, individuals with other sources of income, retirees, but also individuals for whom deliveries are their primary or secondary source of income. For the latter, “flexibility” is often not a privilege, but rather a shifting of the risk of a lack of orders, waiting times, and work costs onto the contractor. Therefore, the regulation of the entire market cannot be based solely on the assumption that every courier is an individual who can resign from work at any time and will not suffer any economic consequences.<\/p>\n 2. The actual manner of performing work should not be determined by the title of the contract<\/strong><\/p>\n Pyszne.pl indicates that a courier cooperating with a fleet partner will be able to decide when to work, whether to accept orders, and cooperate with multiple platforms.<\/p>\n This is precisely why we want to emphasize a fundamental point: the nature of the legal relationship should be determined by the actual conditions of performing work, not the structure of the contract itself or the formal transfer of the contract to an intermediary. For years, we have been working in a system where the platform:<\/p>\n Simply transferring a formal contract to a fleet partner does not automatically eliminate all these elements. 3. A fleet partner cannot be a way to “exempt” the platform from responsibility.<\/p>\n We do not oppose the very existence of fleet partners.<\/p>\n We oppose a situation in which the intermediary becomes merely a formal employer or client, while the platform still makes the fundamental decisions regarding work organization.<\/p>\n If the platform decides how orders are assigned, the rules for using the application, the method of determining In light of the regulations regarding remuneration, work monitoring methods, or system access conditions, it is impossible to pretend that the platform is merely a neutral technological intermediary. 4. The minimum hourly rate should be a real guarantee, not an accounting fiction<\/strong><\/p>\n We believe that one of the fundamental elements of future regulation should be guaranteeing that individuals performing platform work receive remuneration no lower than the minimum hourly rate specified in the Minimum Wage Act. Wage should be actual remuneration. 5. There should be no fees for the ability to perform work<\/strong><\/p>\n We also propose introducing an express prohibition on charging individuals performing platform work fees related to the ability to perform this work. It is irrelevant whether such a fee is called a “commission,” “subscription,” “administrative fee,” “access fee,” or otherwise. If it is a condition for access to work or reduces the remuneration due for performing it, it should be treated as part of the platform’s operating costs, which should not be passed on to the person performing the work.<\/p>\n 6. An algorithm cannot replace management simply because it is an algorithm<\/strong><\/p>\n One of the most important elements of the proposed law is the regulation of algorithmic management. 7. “Unreliable “Performing an order” cannot mean punishment for simply rejecting orders.<\/p>\n We are particularly closely monitoring solutions in which refusing to accept a certain number of orders may result in temporarily limiting access to an account. It is impossible to “unfairly execute” an order that has not been accepted. 8. We disagree with presenting PIP inspections as a political attack<\/strong><\/p>\n The Trade Union Organization is obligated to report to the appropriate state institutions any problems that arise regarding the organization of work, the legality of employment, settlements, and the protection of the rights of workers. We also initiated complaints with the National Labor Inspectorate, as we place our hopes on this institution to provide a fair resolution to the irregularities we believe exist.<\/p>\n On December 31, 2025, the National Labor Inspectorate, Wroc\u0142aw branch, began an inspection of the Takeaway company. According to the inspection report, it concluded on April 3, 2026.<\/p>\n We regret to inform you that after the aforementioned inspection, the conditions of work performed deteriorated, forcing the Trade Union Board to resubmit a complaint to the National Labor Inspectorate, Wroc\u0142aw branch, on May 27, 2026. The inspection began on June 26, 2026, and concluded on July 24, 2026. We are still awaiting the report from this inspection. Another inspection was ordered by the Minister of Labor and Social Policy in mid-July following media reports about the planned layoff of 4,491 couriers. In the opinion of the Trade Union’s Board, the inspections are justified, and we disagree with the position of Arkadiusz Krupicz, Managing Director of Pyszne.pl, regarding political pressure.<\/p>\n We, as a Trade Union, assure you that any company that we deem to be violating applicable law, or that we have any doubts about, will not hesitate to exercise our right to request an inspection from the appropriate institution. The Trade Union does not determine whether individual actions were carried out correctly. 9. The Need for Regulation of the Entire Market<\/strong><\/p>\n The Trade Union’s position is identical to Takeaway’s on one point: the problem of platform work does not concern a single company; it is a regulatory challenge for the entire sector. We do not want standards to be raised solely at Pyszne.pl, while other platforms compete by reducing labor costs. Regulations should cover all entities organizing work via digital platforms \u2013 regardless of whether it’s food delivery, parcel delivery, shopping, passenger transportation, or in-home services. It is possible to create a system in which individuals can independently decide when they want to work, while still enjoying basic guarantees of remuneration, safety, and protection from arbitrary platform decisions.<\/p>\n 10. Our Proposals for the Platform Work Act<\/strong><\/p>\n In connection with the commencement of work on the Act on Performing Work via Digital Platforms, we propose that the legislature consider in particular:<\/p>\n 1. Actual Assessment of the Employment Relationship – When assessing the existence of an employment relationship, the actual way in which work is organized and performed, including control exercised through applications and algorithmic systems, should be taken into account, not solely the content of the contract or the formal designation of an intermediary. 2. Minimum hourly wage – A person performing work via a digital platform should be entitled to a wage no lower than the minimum hourly rate specified in the Minimum Wage Act. 11. Appeal to the Takeaway Management Board and other platforms\/fleet partners<\/strong><\/p>\n We do not expect companies to abandon their businesses or accept all our demands without discussion. It should also address how to ensure that the person performing the delivery can make a living from their work.<\/p>\n We do not want a market where companies compete based on who can most quickly transfer the risk of operating their business to the courier.<\/p>\n We want a market where competition is driven by the quality of technology, organization, and services, not by lowering labor standards.<\/p>\n 12. To the Ministry of Family, Labor and Social Policy<\/p>\n We appeal to use the ongoing consultations to create a regulation that is not written solely from the perspective of platforms or solely from the perspective of traditional employment relationships. In conclusion, But above all, it is still work performed by people.<\/p>\n And their interests should be one of the fundamental points of reference when creating the rules according to which this market will operate in the coming years.<\/p>\n On behalf of the Board of the Inter-Enterprise Organization of OPZZ, Confederation of Labor, Adam Szafraniec – Chairman<\/em><\/p>\n
\nWe do not deny that flexibility is important to some couriers. However, we have repeatedly pointed out that the problem arises when flexibility becomes the only form of security for someone who actually makes a living from this work.<\/p>\n
\nIf the platform continues to organize work, monitor its execution, and use digital tools to make or support decisions regarding the individual performing the work, this should be assessed based on the actual way the work is performed.
\nThis is also the direction implied by the European regulation on platform work and the draft law being prepared by the government.<\/p>\n
\nTherefore, we support the principle of joint and several liability of the platform and the intermediary.
\nThe entity responsible for the operation of a given platform should be liable for the failure of intermediary companies to fulfill their obligations, so that individuals performing work will not have to engage in a long-term dispute over which of several entities is actually responsible for violating their rights.<\/p>\n
\nThis does not mean that commission-based remuneration should be abolished.
\nThe platform can still pay for completed orders. However, there should be a guarantee that for the time the individual is actually available to the platform or performs the accepted order, their remuneration will not fall below the statutory minimum. This applies to both platforms that use schedules and slots, as well as platforms operating in an “offslot” model, where the contractor activates availability and waits for orders without signing up to a schedule or specific slots.
\nFor platforms that use schedules or reserved time blocks, the period during which the person commits to being available to the platform should be included in working time.
\nFor platforms operating without a schedule, the period of active availability during which the contractor remains ready to accept orders should be included.
\nIt is unacceptable to create regulations in which the platform can transfer the entire risk of a lack of orders to the individual, who is simultaneously kept ready to accept them.<\/p>\n
\nThe minimum hourly rate must also be the rate for work, not the sum of remuneration and reimbursement of expenses.
\nIf a courier uses their own car, bicycle, scooter, telephone, tools, or materials necessary for the job, benefits representing reimbursement for the use of these should be paid regardless of the minimum wage. The platform should not be able to demonstrate compliance with the minimum wage by adding up the remuneration for work and the money that is actually intended only to cover the costs of performing it.<\/p>\n
\nThis prohibition should include, in particular, fees for:<\/p>\n
\nThis is particularly important in our industry.
\nFor years, some of the most important decisions regarding daily work have been made via applications. For the person performing the work, it makes little difference whether the decision to allocate an order, limit account access, or change work conditions is made by a person sitting in an office or by an algorithm running on a server. The effect remains the same.
\nComputer programs and algorithms are merely tools, the operation of which is the sole responsibility of the entity using the tools. Platforms should identify the person responsible for the operation of such systems by name, and users (couriers) should be able to report malfunctioning functions that may affect their earnings and working conditions. Therefore, we support:<\/p>\n
\nIf a person has the formal right to refuse an order, a system of economic sanctions cannot then create a situation in which the refusal is actually punished.
\nThe classification of simply refusing to accept an order as “unfair execution of an order” raises even greater doubts.<\/p>\n
\nLegislators need to be particularly cautious here. The right to refuse an order should be a real right, not a right existing only on paper.<\/p>\n
\nIf Takeaway believes it is operating legally, it should have the full right to present its arguments, evidence, and legal remedies.<\/p>\n
\nA level playing field is necessary for both employees and businesses.
\nAt the same time, we disagree with the idea that improving working conditions must mean eliminating flexibility. We want to combine both.<\/p>\n
\n3. Neutrality of the work organization model – The minimum wage guarantee should apply to both the schedule model and the online work model.
\n4. Separation of wages from reimbursement – Reimbursement for the use of one’s own vehicle, equipment, tools, materials, or other resources necessary to perform the work should not be included in the minimum wage.
\n5. Prohibition of fees for access to work – Platforms and intermediaries should not charge workers for creating an account, accessing the platform, or otherwise Order processing, increasing access to orders, settlement of work, or payment of remuneration.
\n6. Protection against arbitrary account blocking – Decisions to suspend, limit, or delete an account should require human review, justification, and the possibility of appeal.
\n7. Protection of the right to refuse an order – If the legal model provides for the possibility of rejecting an order, exercising this right should not in itself constitute grounds for sanctions.
\n8. Joint and several liability of the platform and intermediary – The person performing the work should be able to effectively pursue their rights without having to decide which of the entities participating in the organization of work is responsible.
\n9. Full transparency of algorithmic management – The person performing the work should know which systems influence their remuneration, access to orders, work evaluation, and account access, and have the opportunity to challenge the decision made by such a system.
\n10. Level playing field for the entire market – Regulation should cover not only food delivery, but all forms of platform work based on digital organization, allocation, monitoring, or settlement of work.<\/p>\n
\nHowever, we expect that the people whose work generates revenue for these companies will also be on the other side of the table in this discussion.
\nIf the Takeaway Management Board and other interested parties wish to engage in an industry dialogue, we are ready to participate.
\nHowever, dialogue cannot be limited to discussing how to organize deliveries as cheaply as possible.<\/p>\n
\nPlatform work is a new phenomenon and requires new, appropriate solutions.
\nHowever, it should not be assumed that the modernity of the business model means abandoning basic guarantees for workers.
\nFlexibility and security are not opposites.
\nIt is possible to create a system in which people choose when they want to work, while also being guaranteed a minimum wage, protection against arbitrary account suspensions, transparency of algorithms, and the ability to effectively pursue their rights.
\nThis is precisely what we expect from the Polish implementation of the Platform Work Directive.<\/p>\n
\nWe urge all those interested in this common problem to discuss this issue at a common table. This table must include representatives of: platforms, fleet partners, employer organizations, individuals performing work and the trade unions representing them, the Ministry of Labor and Social Policy, the National Labor Inspectorate, the Chancellery of the President of the Republic of Poland, and all those who care about regulating the platform work market, because we believe that platform work:<\/p>\n
\nAnd also:
\nTHERE ARE 3 MONTHS AND 20 DAYS LEFT FOR THE IMPLEMENTATION OF THE PLATFORM WORK DIRECTIVE.<\/p>\n","protected":false,"raw":"Yesterday evening [11\/08\/2026], the OPZZ Trade Union, Confederation of Labour, operating at Pyszne.pl, published a comprehensive open letter addressed to virtually all entities engaged in work for the platforms.\r\n\r\nThis is a response to the position of Takeaway Express (i.e., the Pyszne.pl platform), addressed to the Ministry of Family, Labor and Social Policy. In it, the Pyszne.pl management complains about the political pressure it has been under and the inspections conducted at their company.\r\n\r\nThe Trade Union's letter is published in its entirety below.\r\n\r\n
\r\n\r\nWarsaw, 11\/08\/2026\r\n\r\nOPEN LETTER\r\n\r\nTHE INTER-ENTERPRISE TRADE UNION ORGANIZATION OPERATING AT TAKEAWAY EXPRESS POLAND SP. Z O.O. (Pyszne.pl) ON PLATFORM WORK\r\n\r\nTo the Management Board of Takeaway Express Poland Sp z.o.o., digital job platform operators, fleet partners, the Ministry of Family, Labor and Social Policy, the Labor Protection Council, and all participants in the debate on the future of platform work in Poland\r\n\r\nLadies and Gentlemen,\r\nWe have carefully reviewed the open letter from Takeaway Express Poland Sp z.o.o., dated August 7, 2026, operating under the name Pyszne.pl, addressed to Minister Agnieszka Dziemianowicz-B\u0105k and the Labor Protection Council.\r\n\r\nWe appreciate that Takeaway recognizes the need for dialogue on the future of platform work in Poland. As individuals who have worked through this platform for years, we would like to supplement the presented picture with a perspective missing from the company's position \u2013 the perspective of those who performed this work on a daily basis.\r\n\r\nWe do not question the company's right to make business decisions. However, we question the portrayal of the platform work model solely as a technical choice between \"flexibility\" and \"employment contract,\" ignoring the actual conditions under which people perform this work.\r\n\r\n1. \"Flexibility\" cannot be synonymous with transferring risk to the employee<\/strong>\r\n\r\nThe Management Board of Pyszne.pl cites a study showing that 87% of surveyed couriers want to flexibly choose their working hours and days.\r\nWe do not deny that flexibility is important to some couriers. However, we have repeatedly pointed out that the problem arises when flexibility becomes the only form of security for someone who actually makes a living from this work.\r\n\r\nCouriers include students supplementing their studies, individuals with other sources of income, retirees, but also individuals for whom deliveries are their primary or secondary source of income. For the latter, \"flexibility\" is often not a privilege, but rather a shifting of the risk of a lack of orders, waiting times, and work costs onto the contractor. Therefore, the regulation of the entire market cannot be based solely on the assumption that every courier is an individual who can resign from work at any time and will not suffer any economic consequences.\r\n\r\n2. The actual manner of performing work should not be determined by the title of the contract<\/strong>\r\n\r\nPyszne.pl indicates that a courier cooperating with a fleet partner will be able to decide when to work, whether to accept orders, and cooperate with multiple platforms.\r\n\r\nThis is precisely why we want to emphasize a fundamental point: the nature of the legal relationship should be determined by the actual conditions of performing work, not the structure of the contract itself or the formal transfer of the contract to an intermediary. For years, we have been working in a system where the platform:\r\n
\r\nAnd also:\r\nTHERE ARE 3 MONTHS AND 20 DAYS LEFT FOR THE IMPLEMENTATION OF THE PLATFORM WORK DIRECTIVE."},"excerpt":{"rendered":"","protected":false,"raw":""},"author":1,"featured_media":3078,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_pl_post_content":"Wczoraj wieczorem [11.08.2026] Zwi\u0105zek Zawodowy OPZZ Konfederacja Pracy dzia\u0142aj\u0105cy w Pyszne.pl opublikowa\u0142 obszerny list otwarty, skierowany w\u0142a\u015bciwie do wszystkich podmiot\u00f3w zajmuj\u0105cych si\u0119 prac\u0105 dla Platform. \r\nJest to odpowied\u017a na stanowisko Takeaway Express (czyli Platformy Pyszne.pl), skierowane do Ministry Rodziny, Pracy i Poltyki Spo\u0142ecznej. Zarz\u0105d Pyszne.pl skar\u017cy si\u0119 w nim na presj\u0119 polityczn\u0105 pod kt\u00f3r\u0105 si\u0119 znalaz\u0142 oraz na kontrole przeprowadzane w ich przedsi\u0119biorstwie.\r\n\r\nPoni\u017cej publikujemy list Zwi\u0105zku Zawodowego w ca\u0142o\u015bci\r\n\r\n
\r\n\r\nWarszawa , dnia 11.08.2026\r\n\r\nLIST OTWARTY\r\n\r\nMI\u0118DZYZAK\u0141ADOWEJ ORGANIZACJI ZWI\u0104ZKU ZAWODOWEGO DZIA\u0141AJ\u0104CEGO PRZY TAKEAWAY EXPRESS POLAND SP Z O.O. (Pyszne.pl) W SPRAWIE PRACY PLATFORMOWEJ\r\n\r\nDo Zarz\u0105du Takeaway Express Poland Sp z.o.o, operator\u00f3w cyfrowych platform pracy, partner\u00f3w flotowych, Ministerstwa Rodziny, Pracy i Polityki Spo\u0142ecznej, Rady Ochrony Pracy oraz wszystkich uczestnik\u00f3w debaty o przysz\u0142o\u015bci pracy platformowej w Polsce\r\n\r\n\r\nSzanowni Pa\u0144stwo,\r\nz uwag\u0105 zapoznali\u015bmy si\u0119 z listem otwartym sp\u00f3\u0142ki Takeaway Express Poland Sp z.o.o. z dnia 07.08.2026 r. dzia\u0142aj\u0105cej pod nazw\u0105 Pyszne.pl skierowanym do Ministry Agnieszki Dziemianowicz-B\u0105k oraz Rady Ochrony Pracy.\r\nDoceniamy , \u017ce Sp\u00f3\u0142ka Takeaway dostrzega potrzeb\u0119 prowadzenia dialogu na temat przysz\u0142o\u015bci pracy platformowej w Polsce. Jako osoby, kt\u00f3re przez lata wykonywa\u0142y prac\u0119 za po\u015brednictwem tej platformy, chcemy jednak uzupe\u0142ni\u0107 przedstawiony obraz o perspektyw\u0119, kt\u00f3rej w stanowisku sp\u00f3\u0142ki zabrak\u0142o \u2013 perspektyw\u0119 os\u00f3b, kt\u00f3re t\u0119 prac\u0119 wykonywa\u0142y na co dzie\u0144.\r\nNie kwestionujemy prawa przedsi\u0119biorstwa do podejmowania decyzji biznesowych. Kwestionujemy natomiast przedstawianie modelu pracy platformowej wy\u0142\u0105cznie jako kwestii technicznego wyboru pomi\u0119dzy \u201eelastyczno\u015bci\u0105\u201d a \u201eumow\u0105 o prac\u0119\u201d, z pomini\u0119ciem rzeczywistych warunk\u00f3w, w kt\u00f3rych t\u0119 prac\u0119 wykonuj\u0105 ludzie.\r\n\r\n1. \u201eElastyczno\u015b\u0107\u201d nie mo\u017ce by\u0107 synonimem przerzucania ryzyka na pracownika<\/strong>\r\n\r\nZarz\u0105d Sp\u00f3\u0142ki Pyszne.pl powo\u0142uje si\u0119 na badanie, wed\u0142ug kt\u00f3rego 87% ankietowanych kurier\u00f3w chce elastycznie wybiera\u0107 godziny i dni pracy.\r\nNie negujemy, \u017ce elastyczno\u015b\u0107 jest dla cz\u0119\u015bci kurier\u00f3w istotna. Wielokrotnie wskazywali\u015bmy jednak, \u017ce problem pojawia si\u0119 wtedy, gdy elastyczno\u015b\u0107 staje si\u0119 jedyn\u0105 form\u0105 zabezpieczenia osoby, kt\u00f3ra z tej pracy faktycznie si\u0119 utrzymuje.\r\nW\u015br\u00f3d kurier\u00f3w znajduj\u0105 si\u0119 studenci dorabiaj\u0105cy do nauki, osoby posiadaj\u0105ce inne \u017ar\u00f3d\u0142a dochodu, emeryci, ale r\u00f3wnie\u017c osoby, dla kt\u00f3rych dostawy stanowi\u0105 podstawowe albo jedno z podstawowych \u017ar\u00f3de\u0142 utrzymania. W przypadku tych ostatnich \u201eelastyczno\u015b\u0107\u201d cz\u0119sto nie jest przywilejem, lecz przerzuceniem ryzyka braku zlece\u0144, oczekiwania i koszt\u00f3w wykonywania pracy na samego wykonawc\u0119. Nie mo\u017cna wi\u0119c budowa\u0107 regulacji ca\u0142ego rynku wy\u0142\u0105cznie na za\u0142o\u017ceniu, \u017ce ka\u017cdy kurier jest osob\u0105, kt\u00f3ra mo\u017ce w ka\u017cdej chwili zrezygnowa\u0107 z pracy i nie poniesie z tego powodu \u017cadnych konsekwencji ekonomicznych.\r\n\r\n2. O rzeczywistym sposobie wykonywania pracy nie powinien decydowa\u0107 tytu\u0142 umowy<\/strong>\r\n\r\nPyszne.pl wskazuje, \u017ce kurier wsp\u00f3\u0142pracuj\u0105cy z partnerem flotowym b\u0119dzie m\u00f3g\u0142 sam decydowa\u0107, kiedy pracuje, czy przyjmuje zlecenia oraz wsp\u00f3\u0142pracowa\u0107 z wieloma platformami.\r\nTo w\u0142a\u015bnie dlatego chcemy podkre\u015bli\u0107 rzecz fundamentaln\u0105: o charakterze stosunku prawnego powinny decydowa\u0107 rzeczywiste warunki wykonywania pracy, a nie sama konstrukcja umowy ani formalne przeniesienie umowy na po\u015brednika.\r\nPrzez lata wykonywali\u015bmy prac\u0119 w systemie, w kt\u00f3rym platforma:\r\n
\r\nA poza tym:\r\nNA WDRO\u017bENIE DYREKTYWY O PRACY PLATFORMOWEJ ZOSTA\u0141O 3 MIESI\u0104CE I 20 DNI.\r\n\r\n\r\n\r\n\r\n\r\n","_pl_post_name":"zwiazek-zawodowy-z-pyszne-pl-publikuje-list-otwarty","_pl_post_excerpt":"","_pl_post_title":"ZWI\u0104ZEK ZAWODOWY Z PYSZNE.PL PUBLIKUJE LIST OTWARTY","_en_post_content":"Yesterday evening [11\/08\/2026], the OPZZ Trade Union, Confederation of Labour, operating at Pyszne.pl, published a comprehensive open letter addressed to virtually all entities engaged in work for the platforms.\r\n\r\nThis is a response to the position of Takeaway Express (i.e., the Pyszne.pl platform), addressed to the Ministry of Family, Labor and Social Policy. In it, the Pyszne.pl management complains about the political pressure it has been under and the inspections conducted at their company.\r\n\r\nThe Trade Union's letter is published in its entirety below.\r\n\r\n
\r\n\r\nWarsaw, 11\/08\/2026\r\n\r\nOPEN LETTER\r\n\r\nTHE INTER-ENTERPRISE TRADE UNION ORGANIZATION OPERATING AT TAKEAWAY EXPRESS POLAND SP. Z O.O. (Pyszne.pl) ON PLATFORM WORK\r\n\r\nTo the Management Board of Takeaway Express Poland Sp z.o.o., digital job platform operators, fleet partners, the Ministry of Family, Labor and Social Policy, the Labor Protection Council, and all participants in the debate on the future of platform work in Poland\r\n\r\nLadies and Gentlemen,\r\nWe have carefully reviewed the open letter from Takeaway Express Poland Sp z.o.o., dated August 7, 2026, operating under the name Pyszne.pl, addressed to Minister Agnieszka Dziemianowicz-B\u0105k and the Labor Protection Council.\r\n\r\nWe appreciate that Takeaway recognizes the need for dialogue on the future of platform work in Poland. As individuals who have worked through this platform for years, we would like to supplement the presented picture with a perspective missing from the company's position \u2013 the perspective of those who performed this work on a daily basis.\r\n\r\nWe do not question the company's right to make business decisions. However, we question the portrayal of the platform work model solely as a technical choice between \"flexibility\" and \"employment contract,\" ignoring the actual conditions under which people perform this work.\r\n\r\n1. \"Flexibility\" cannot be synonymous with transferring risk to the employee<\/strong>\r\n\r\nThe Management Board of Pyszne.pl cites a study showing that 87% of surveyed couriers want to flexibly choose their working hours and days.\r\nWe do not deny that flexibility is important to some couriers. However, we have repeatedly pointed out that the problem arises when flexibility becomes the only form of security for someone who actually makes a living from this work.\r\n\r\nCouriers include students supplementing their studies, individuals with other sources of income, retirees, but also individuals for whom deliveries are their primary or secondary source of income. For the latter, \"flexibility\" is often not a privilege, but rather a shifting of the risk of a lack of orders, waiting times, and work costs onto the contractor. Therefore, the regulation of the entire market cannot be based solely on the assumption that every courier is an individual who can resign from work at any time and will not suffer any economic consequences.\r\n\r\n2. The actual manner of performing work should not be determined by the title of the contract<\/strong>\r\n\r\nPyszne.pl indicates that a courier cooperating with a fleet partner will be able to decide when to work, whether to accept orders, and cooperate with multiple platforms.\r\n\r\nThis is precisely why we want to emphasize a fundamental point: the nature of the legal relationship should be determined by the actual conditions of performing work, not the structure of the contract itself or the formal transfer of the contract to an intermediary. For years, we have been working in a system where the platform:\r\n
\r\nAnd also:\r\nTHERE ARE 3 MONTHS AND 20 DAYS LEFT FOR THE IMPLEMENTATION OF THE PLATFORM WORK DIRECTIVE.","_en_post_name":"trade-union-from-pyszne-pl-publishes-open-letter","_en_post_excerpt":"","_en_post_title":"TRADE UNION FROM PYSZNE.PL PUBLISHES OPEN LETTER","_ru_post_content":"\r\n\u0412\u0447\u0435\u0440\u0430 \u0432\u0435\u0447\u0435\u0440\u043e\u043c [11.08.2026] \u041f\u0440\u043e\u0444\u0441\u043e\u044e\u0437 \u041e\u041f\u0417\u0417, \u041a\u043e\u043d\u0444\u0435\u0434\u0435\u0440\u0430\u0446\u0438\u044f \u0442\u0440\u0443\u0434\u0430, \u0440\u0430\u0431\u043e\u0442\u0430\u044e\u0449\u0438\u0439 \u043d\u0430 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0435 Pyszne.pl, \u043e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043b \u0432\u0441\u0435\u043e\u0431\u044a\u0435\u043c\u043b\u044e\u0449\u0435\u0435 \u043e\u0442\u043a\u0440\u044b\u0442\u043e\u0435 \u043f\u0438\u0441\u044c\u043c\u043e, \u0430\u0434\u0440\u0435\u0441\u043e\u0432\u0430\u043d\u043d\u043e\u0435 \u043f\u0440\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u0432\u0441\u0435\u043c \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u044f\u043c, \u0440\u0430\u0431\u043e\u0442\u0430\u044e\u0449\u0438\u043c \u043d\u0430 \u044d\u0442\u043e\u0439 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0435.\r\n\r\n\u042d\u0442\u043e \u043e\u0442\u0432\u0435\u0442 \u043d\u0430 \u043f\u043e\u0437\u0438\u0446\u0438\u044e Takeaway Express (\u0442.\u0435. \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u044b Pyszne.pl), \u0430\u0434\u0440\u0435\u0441\u043e\u0432\u0430\u043d\u043d\u044b\u0439 \u041c\u0438\u043d\u0438\u0441\u0442\u0435\u0440\u0441\u0442\u0432\u0443 \u0441\u0435\u043c\u044c\u0438, \u0442\u0440\u0443\u0434\u0430 \u0438 \u0441\u043e\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0439 \u043f\u043e\u043b\u0438\u0442\u0438\u043a\u0438. \u0412 \u043d\u0435\u043c \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0441\u0442\u0432\u043e Pyszne.pl \u0436\u0430\u043b\u0443\u0435\u0442\u0441\u044f \u043d\u0430 \u043f\u043e\u043b\u0438\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0435 \u0434\u0430\u0432\u043b\u0435\u043d\u0438\u0435, \u043a\u043e\u0442\u043e\u0440\u043e\u043c\u0443 \u043e\u043d\u043e \u043f\u043e\u0434\u0432\u0435\u0440\u0433\u0430\u0435\u0442\u0441\u044f, \u0438 \u043d\u0430 \u043f\u0440\u043e\u0432\u0435\u0440\u043a\u0438, \u043f\u0440\u043e\u0432\u043e\u0434\u0438\u043c\u044b\u0435 \u0432 \u0435\u0433\u043e \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438.\r\n\r\n\u041f\u043e\u043b\u043d\u044b\u0439 \u0442\u0435\u043a\u0441\u0442 \u043f\u0438\u0441\u044c\u043c\u0430 \u043f\u0440\u043e\u0444\u0441\u043e\u044e\u0437\u0430 \u043f\u0443\u0431\u043b\u0438\u043a\u0443\u0435\u0442\u0441\u044f \u043d\u0438\u0436\u0435.\r\n\r\n
\r\n\r\n\u0412\u0430\u0440\u0448\u0430\u0432\u0430, 11.08.2026\r\n\r\n\u041e\u0422\u041a\u0420\u042b\u0422\u041e\u0415 \u041f\u0418\u0421\u042c\u041c\u041e\r\n\r\n\u041c\u0415\u0416\u041f\u0420\u0415\u0414\u041f\u0420\u0418\u041d\u0418\u041c\u0410\u0422\u0415\u041b\u042c\u0421\u041a\u0410\u042f \u041f\u0420\u041e\u0424\u0421\u041e\u042e\u0417\u041d\u0410\u042f \u041e\u0420\u0413\u0410\u041d\u0418\u0417\u0410\u0426\u0418\u042f, \u0420\u0410\u0411\u041e\u0422\u0410\u042e\u0429\u0410\u042f \u041d\u0410 TAKEAWAY EXPRESS POLAND SP. Z O.O. (Pyszne.pl) \u041e \u0420\u0410\u0411\u041e\u0422\u0415 \u041d\u0410 \u041f\u041b\u0410\u0422\u0424\u041e\u0420\u041c\u0415\r\n\r\n\u041f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 Takeaway Express Poland Sp z.o.o., \u043e\u043f\u0435\u0440\u0430\u0442\u043e\u0440\u0430\u043c \u0446\u0438\u0444\u0440\u043e\u0432\u044b\u0445 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c \u0434\u043b\u044f \u043f\u043e\u0438\u0441\u043a\u0430 \u0440\u0430\u0431\u043e\u0442\u044b, \u043f\u0430\u0440\u0442\u043d\u0435\u0440\u0430\u043c \u043f\u043e \u0430\u0432\u0442\u043e\u043f\u0430\u0440\u043a\u0443, \u041c\u0438\u043d\u0438\u0441\u0442\u0435\u0440\u0441\u0442\u0432\u0443 \u0441\u0435\u043c\u044c\u0438, \u0442\u0440\u0443\u0434\u0430 \u0438 \u0441\u043e\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0439 \u043f\u043e\u043b\u0438\u0442\u0438\u043a\u0438, \u0421\u043e\u0432\u0435\u0442\u0443 \u043f\u043e \u043e\u0445\u0440\u0430\u043d\u0435 \u0442\u0440\u0443\u0434\u0430 \u0438 \u0432\u0441\u0435\u043c \u0443\u0447\u0430\u0441\u0442\u043d\u0438\u043a\u0430\u043c \u0434\u0438\u0441\u043a\u0443\u0441\u0441\u0438\u0438 \u043e \u0431\u0443\u0434\u0443\u0449\u0435\u043c \u0440\u0430\u0431\u043e\u0442\u044b \u043d\u0430 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0430\u0445 \u0432 \u041f\u043e\u043b\u044c\u0448\u0435\r\n\r\n\u0414\u0430\u043c\u044b \u0438 \u0433\u043e\u0441\u043f\u043e\u0434\u0430,\r\n\u041c\u044b \u0432\u043d\u0438\u043c\u0430\u0442\u0435\u043b\u044c\u043d\u043e \u043e\u0437\u043d\u0430\u043a\u043e\u043c\u0438\u043b\u0438\u0441\u044c \u0441 \u043e\u0442\u043a\u0440\u044b\u0442\u044b\u043c \u043f\u0438\u0441\u044c\u043c\u043e\u043c \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 Takeaway Express Poland Sp z.o.o. \u043e\u0442 7 \u0430\u0432\u0433\u0443\u0441\u0442\u0430 2026 \u0433\u043e\u0434\u0430, \u0440\u0430\u0431\u043e\u0442\u0430\u044e\u0449\u0435\u0439 \u043f\u043e\u0434 \u043d\u0430\u0437\u0432\u0430\u043d\u0438\u0435\u043c Pyszne.pl, \u0430\u0434\u0440\u0435\u0441\u043e\u0432\u0430\u043d\u043d\u044b\u043c \u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0443 \u0410\u0433\u043d\u0435\u0448\u043a\u0435 \u0414\u0437\u0435\u043c\u0438\u0430\u043d\u043e\u0432\u0438\u0447-\u0411\u0430\u043a \u0438 \u0421\u043e\u0432\u0435\u0442\u0443 \u043f\u043e \u043e\u0445\u0440\u0430\u043d\u0435 \u0442\u0440\u0443\u0434\u0430.\r\n\r\n\u041c\u044b \u0446\u0435\u043d\u0438\u043c, \u0447\u0442\u043e Takeaway \u043f\u0440\u0438\u0437\u043d\u0430\u0435\u0442 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e\u0441\u0442\u044c \u0434\u0438\u0430\u043b\u043e\u0433\u0430 \u043e \u0431\u0443\u0434\u0443\u0449\u0435\u043c \u0440\u0430\u0431\u043e\u0442\u044b \u043d\u0430 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0430\u0445 \u0432 \u041f\u043e\u043b\u044c\u0448\u0435. \u041a\u0430\u043a \u043b\u044e\u0434\u0438, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0433\u043e\u0434\u0430\u043c\u0438 \u0440\u0430\u0431\u043e\u0442\u0430\u043b\u0438 \u043d\u0430 \u044d\u0442\u043e\u0439 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0435, \u043c\u044b \u0445\u043e\u0442\u0435\u043b\u0438 \u0431\u044b \u0434\u043e\u043f\u043e\u043b\u043d\u0438\u0442\u044c \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u043d\u0443\u044e \u043a\u0430\u0440\u0442\u0438\u043d\u0443 \u043f\u0435\u0440\u0441\u043f\u0435\u043a\u0442\u0438\u0432\u043e\u0439, \u043e\u0442\u0441\u0443\u0442\u0441\u0442\u0432\u0443\u044e\u0449\u0435\u0439 \u0432 \u043f\u043e\u0437\u0438\u0446\u0438\u0438 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438, \u2013 \u043f\u0435\u0440\u0441\u043f\u0435\u043a\u0442\u0438\u0432\u043e\u0439 \u0442\u0435\u0445, \u043a\u0442\u043e \u0435\u0436\u0435\u0434\u043d\u0435\u0432\u043d\u043e \u0432\u044b\u043f\u043e\u043b\u043d\u044f\u043b \u044d\u0442\u0443 \u0440\u0430\u0431\u043e\u0442\u0443.\r\n\r\n\u041c\u044b \u043d\u0435 \u0441\u0442\u0430\u0432\u0438\u043c \u043f\u043e\u0434 \u0441\u043e\u043c\u043d\u0435\u043d\u0438\u0435 \u043f\u0440\u0430\u0432\u043e \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u043f\u0440\u0438\u043d\u0438\u043c\u0430\u0442\u044c \u0434\u0435\u043b\u043e\u0432\u044b\u0435 \u0440\u0435\u0448\u0435\u043d\u0438\u044f. \u041e\u0434\u043d\u0430\u043a\u043e \u043c\u044b \u0441\u0442\u0430\u0432\u0438\u043c \u043f\u043e\u0434 \u0441\u043e\u043c\u043d\u0435\u043d\u0438\u0435 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043c\u043e\u0434\u0435\u043b\u0438 \u0440\u0430\u0431\u043e\u0442\u044b \u043d\u0430 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0435 \u0438\u0441\u043a\u043b\u044e\u0447\u0438\u0442\u0435\u043b\u044c\u043d\u043e \u043a\u0430\u043a \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0433\u043e \u0432\u044b\u0431\u043e\u0440\u0430 \u043c\u0435\u0436\u0434\u0443 \u00ab\u0433\u0438\u0431\u043a\u043e\u0441\u0442\u044c\u044e\u00bb \u0438 \u00ab\u0442\u0440\u0443\u0434\u043e\u0432\u044b\u043c \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u043e\u043c\u00bb, \u0438\u0433\u043d\u043e\u0440\u0438\u0440\u0443\u044f \u0440\u0435\u0430\u043b\u044c\u043d\u044b\u0435 \u0443\u0441\u043b\u043e\u0432\u0438\u044f, \u0432 \u043a\u043e\u0442\u043e\u0440\u044b\u0445 \u043b\u044e\u0434\u0438 \u0432\u044b\u043f\u043e\u043b\u043d\u044f\u044e\u0442 \u044d\u0442\u0443 \u0440\u0430\u0431\u043e\u0442\u0443.\r\n\r\n1. \u00ab\u0413\u0438\u0431\u043a\u043e\u0441\u0442\u044c\u00bb \u043d\u0435 \u043c\u043e\u0436\u0435\u0442 \u0431\u044b\u0442\u044c \u0441\u0438\u043d\u043e\u043d\u0438\u043c\u043e\u043c \u043f\u0435\u0440\u0435\u043d\u043e\u0441\u0430 \u0440\u0438\u0441\u043a\u0430 \u043d\u0430 \u0440\u0430\u0431\u043e\u0442\u043d\u0438\u043a\u0430<\/strong>\r\n\r\n\u041f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 Pyszne.pl 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