In honor of International Women’s Day, we’re revisiting our 2024 conversation with Julia, who was then working as a delivery driver in Pozna\u0144. It’s worth exploring what our work looks like from a woman’s perspective, how our relationships with other employees are structured, and the stereotypes surrounding women.<\/p>\n
You can find this interview and many others in our brochure, “This Is What Exploitation Looks Like.<\/a>”<\/p>\n Hi Julia, thank you for agreeing to talk to us. We wanted to get to know the point of view of the work of a female delivery driver, but it was not easy to find such a person.<\/strong><\/p>\n Maybe to start with, tell us a little about yourself, how did you find yourself working for Platforms?<\/strong><\/p>\n This may sound unusual, but I was encouraged by… Dexterowski. The guy who records on YouTube or Tiktok about delivery. At first, I was afraid of this job. Today, I don’t know why I was afraid and I’m glad I overcame my fear. The videos that you can find from this industry have taught me a bit and given me a few tips. I had my first trip to Glovo in September.<\/p>\n What were you afraid of?<\/strong><\/p>\n I was afraid that I wouldn’t be able to handle it. Let’s be honest, some customer addresses are complicated. That I would get lost in Pozna\u0144, that deliveries would be delayed because of me. Over time, even customers praised that I arrived very quickly, and even that I was able to reach them without having to call them. This gives me motivation to continue working.<\/p>\n And how do you work: bike, scooter, maybe a car? Do you have a business or through a Partner?<\/strong><\/p>\n I drive a car. I know that it’s not the best means of transport for a delivery person, but I simply love driving. Personally, I thought about trying my hand at a taxi, but I haven’t made a final decision yet. My billing partner is Evelstar. I have no problems with them. The previous one was AppJobs, which no longer exists as far as I know, due to the leak of personal data. There was a lot of talk about this partner for a while, but I managed to leave before this scandal.<\/p>\n What kind of contract do you have with the Partner?<\/strong><\/p>\n I have a partial contract for services and a car rental agreement, thanks to which I pay less contributions, but they are still paid. It seems complicated, but the partner I mentioned shows everything clearly, what amounts for what, etc. Additionally, this company is also on the Discord platform, which makes it easier to talk to support faster in case of problems.<\/p>\n And which platform do you work for? How many hours a week?<\/strong><\/p>\n I work on Glovo. The schedule is adjusted so that I have continuity of orders practically to the point that I do not have to use other applications. I also have Uber Driver, but I did not have continuity of orders from there. I try to work about 40 hours a week. As if full-time, you could say that.<\/p>\n Do you like this job? Is there anything interesting about it?<\/strong><\/p>\n I like the freedom. Glovo has a schedule, I decide when I go to work. No one tells me how much I have to drive, etc., I set it myself according to my needs.<\/p>\n I like working on my own account – previously I worked in retail. When someone dropped out of shift, their duties had to be done. Believe me, anyone who has not worked one day in a supermarket will not understand why sometimes you have to wait up to an hour for shopping, e.g. from Biedronka. In delivery, on the other hand, you work for yourself, one could say so.<\/p>\n I like the fact that I decide how I will work on a given week. Most often I drive from 4 pm to 2 pm, i.e. at night. Evening hours are standard for me. To such an extent that several BP stations or kebab shops know me inside and out. Some of the customer orders are interesting, especially on Glovo. The platform offers not only food, but also, for example, pharmacies, flowers or grocery shopping. Thanks to this, there is a variety of what we transport. Several times I had special requests from clients to buy cigarettes etc. Are there any dark sides to this profession? Does something bother you at work? What would you change?<\/strong><\/p>\n No guaranteed rate. When there are downtimes, you don’t get paid for it. And when the app gives an order far from the center and you sometimes have to go back on your own account. It could assign the order from some point. Here I often mention Glovo, but I work the most for it and have the most experience. There are days when I don’t have downtime, and sometimes there are days when you don’t have an order for 20-30 minutes. It may not seem like much, but over a week or a month it can add up to several hours, and as a result lower pay.<\/p>\n Support at Glovo – I think there are people there who should be replaced with someone more competent. I had a situation where support charged me 2 hours of work – as a “penalty”. Why? Because I wrote the truth. I had a problem changing money – it was a cash order. Support then told me to return the order to the restaurant! And I said, what? The customer should get cold food? I hung up on him. I contacted someone else and he immediately dealt with the matter properly. But the hourly blocks were removed. I reported the matter further, but I don’t know if any consequences were drawn. This is not a one-off situation. I am on the Telegram group of couriers, or on the FB group, and other couriers have also experienced such situations. I know that support is a separate company that has nothing to do with delivery. But fortunately, lately I have come across good people when there is a problem.<\/p>\n As for customers, I haven’t met many aggressive ones in my life. I recently had a situation like this: a customer was upset that I arrived too late, because he ordered an hour ago. But I haven’t had many such situations. Considering that I have completed 2600 deliveries, I think I am quite lucky with this. Especially since, as I mentioned, I drive at night.<\/p>\n And on top of that, an order for a large amount on Glovo – it’s literally pennies. I don’t understand the idea behind Glovo, why doesn’t it give, for example, 10-15 PLN to one courier for carrying all the heavy purchases, but prefers to give, hmm, 1 PLN? At such a standard rate. It prefers to pay another courier for help in bringing the order. This is incomprehensible to me and that’s why I separate them as much as possible. You mention groups on Telegram and FB. And what are contacts with Delivery Girls like in real life?<\/strong> Why do you think this profession is so dominated by men? Another reason is the weight of orders, because a woman can only carry so much. If there is an order that is a bit heavier and I can’t share it with another courier, then I simply take it. It’s not easy at times, but that’s the job. There are good and bad days in every job.<\/p>\n I honestly don’t know any other reasons why this profession is dominated by men. I think that working in trade, where I worked, as I mentioned, is physically harder than delivery.<\/p>\n And have you come across comments like: a woman in Delivery? I wonder how she copes with heavy orders… The European Union has passed the Platform Work Directive, which is to be implemented in Poland within two years. What do you think about it? Finally, a practical question: If you had to give some advice to people who are just starting out as a Delivery Driver, what would you tell them? What should they pay attention to and what should they avoid?<\/strong> Don’t always be guided by pins on the map when it comes to the customer’s address. It is often in a different place than in reality. I recommend Yanosik maps, they are better than Google Maps in my opinion.<\/p>\n Be polite to employees of restaurants or other establishments. They are also people. Of course, there are rude people, but I think that calmness and composure are important in this job.
\n
\nAnd tips \u2013 I don’t know if it’s because of gender, but I get them. A friend once asked me how much \u2013 I can get about 200-300zl per month (only the cash, from the app it’s a separate topic, but if you count them together it’s even twice as much). Of course, plus or minus, it all depends on the generosity of the clients.<\/p>\n
\nOh, and the waiting time in restaurants! There are days when you wait in these places for quite a long time – and then it’s true, we are paid for the waiting time, but these are pennies. 1 hour of waiting is 6 PLN in Glovo. But for example, Uber doesn’t pay anything for waiting.<\/p>\n
\nIn real life, they rarely talk to me. Many are also of a different nationality than Polish. I can communicate in English, but Ukrainian is definitely worse. I have never encountered verbal or physical aggression in real life in connection with my work. I have very good contact with the ambassador and the supervisor of Pozna\u0144. It was the ambassador who suggested that I give you an interview. I also meet women who work on various applications. There are definitely fewer of them, that’s true, but I have the impression that there are more and more of them every year. I could be wrong, maybe the statistical data differs.<\/p>\n
\n<\/strong>Because of the stereotype that women can’t drive. I think that’s one of the reasons. My friends, when they drive with me somewhere, are not afraid. Quite the opposite. They know that I will keep my cool in different situations. Driving in the city center and in general around Pozna\u0144 has taught me patience. Sometimes I watch couriers who drive fast and carelessly. I try to drive according to the rules because I don’t want to pay fines.<\/p>\n
\n<\/strong>Today I read about it on Telegram and I’ll say this: during the whole day I can have 4 floors without a lift several times, and sometimes zero times. When it comes to shopping, if it meets the conditions, I divide it between another courier, so as not to ruin my health. I also tell other men about it: divide it! Because everyone has one healthy back or arms. But most often I see looks. I don’t know if they are negative or positive. Sometimes I encountered couriers “pushing me away” because they thought I was an ordinary customer in a restaurant. That’s why I started wearing a company cap or sweatshirt to stand out. I had one situation when another courier proposed a date to me, I didn’t accept, but I admire that he asked me outright. But there were also situations when I advised others what to do, etc., or gave tips. I still do that to this day. I’m quite active on Telegram. I like helping.<\/p>\n
\n<\/strong>I’ve read about it. At the moment I can’t say how big an impact it will have. If cooperation with applications doesn’t go the way I want or simply doesn’t have a positive effect on me, then our paths will simply diverge. Many people in this industry talk a lot and complain about how bad it is on this and that platform, etc., and still work there despite everything. There are people who like the way it is now, and there will also be people who will like the conditions we will soon encounter. They haven’t been implemented in our country yet, so I can’t say whether it will really be a good change.<\/p>\n
\nWho asks does not make mistakes – ask people who have experience. Don’t be afraid to ask questions, even the most obvious ones. Everyone started from scratch.<\/p>\n
\nIf you have a bad day, don’t give up. There are also better moments. However, everyone decides for themselves whether this is a good job or not.
\nAnd drink water<\/p>\n","protected":false,"raw":"In honor of International Women's Day, we're revisiting our 2024 conversation with Julia, who was then working as a delivery driver in Pozna\u0144. It's worth exploring what our work looks like from a woman's perspective, how our relationships with other employees are structured, and the stereotypes surrounding women.\r\n\r\nYou can find this interview and many others in our brochure, \"This Is What Exploitation Looks Like.<\/a>\"\r\n\r\n
\r\n\r\nHi Julia, thank you for agreeing to talk to us. We wanted to get to know the point of view of the work of a female delivery driver, but it was not easy to find such a person.<\/strong>\r\n\r\nMaybe to start with, tell us a little about yourself, how did you find yourself working for Platforms?<\/strong>\r\n\r\nThis may sound unusual, but I was encouraged by... Dexterowski. The guy who records on YouTube or Tiktok about delivery. At first, I was afraid of this job. Today, I don't know why I was afraid and I'm glad I overcame my fear. The videos that you can find from this industry have taught me a bit and given me a few tips. I had my first trip to Glovo in September.\r\n\r\nWhat were you afraid of?<\/strong>\r\n\r\nI was afraid that I wouldn't be able to handle it. Let's be honest, some customer addresses are complicated. That I would get lost in Pozna\u0144, that deliveries would be delayed because of me. Over time, even customers praised that I arrived very quickly, and even that I was able to reach them without having to call them. This gives me motivation to continue working.\r\n\r\nAnd how do you work: bike, scooter, maybe a car? Do you have a business or through a Partner?<\/strong>\r\n\r\nI drive a car. I know that it's not the best means of transport for a delivery person, but I simply love driving. Personally, I thought about trying my hand at a taxi, but I haven't made a final decision yet. My billing partner is Evelstar. I have no problems with them. The previous one was AppJobs, which no longer exists as far as I know, due to the leak of personal data. There was a lot of talk about this partner for a while, but I managed to leave before this scandal.\r\n\r\nWhat kind of contract do you have with the Partner?<\/strong>\r\n\r\nI have a partial contract for services and a car rental agreement, thanks to which I pay less contributions, but they are still paid. It seems complicated, but the partner I mentioned shows everything clearly, what amounts for what, etc. Additionally, this company is also on the Discord platform, which makes it easier to talk to support faster in case of problems.\r\n\r\nAnd which platform do you work for? How many hours a week?<\/strong>\r\n\r\nI work on Glovo. The schedule is adjusted so that I have continuity of orders practically to the point that I do not have to use other applications. I also have Uber Driver, but I did not have continuity of orders from there. I try to work about 40 hours a week. As if full-time, you could say that.\r\n\r\nDo you like this job? Is there anything interesting about it?<\/strong>\r\n\r\nI like the freedom. Glovo has a schedule, I decide when I go to work. No one tells me how much I have to drive, etc., I set it myself according to my needs.\r\n\r\nI like working on my own account - previously I worked in retail. When someone dropped out of shift, their duties had to be done. Believe me, anyone who has not worked one day in a supermarket will not understand why sometimes you have to wait up to an hour for shopping, e.g. from Biedronka. In delivery, on the other hand, you work for yourself, one could say so.\r\n\r\nI like the fact that I decide how I will work on a given week. Most often I drive from 4 pm to 2 pm, i.e. at night. Evening hours are standard for me. To such an extent that several BP stations or kebab shops know me inside and out. Some of the customer orders are interesting, especially on Glovo. The platform offers not only food, but also, for example, pharmacies, flowers or grocery shopping. Thanks to this, there is a variety of what we transport. Several times I had special requests from clients to buy cigarettes etc.\r\nAnd tips \u2013 I don't know if it's because of gender, but I get them. A friend once asked me how much \u2013 I can get about 200-300zl per month (only the cash, from the app it's a separate topic, but if you count them together it's even twice as much). Of course, plus or minus, it all depends on the generosity of the clients.\r\n\r\nAre there any dark sides to this profession? Does something bother you at work? What would you change?<\/strong>\r\n\r\nNo guaranteed rate. When there are downtimes, you don't get paid for it. And when the app gives an order far from the center and you sometimes have to go back on your own account. It could assign the order from some point. Here I often mention Glovo, but I work the most for it and have the most experience. There are days when I don't have downtime, and sometimes there are days when you don't have an order for 20-30 minutes. It may not seem like much, but over a week or a month it can add up to several hours, and as a result lower pay.\r\n\r\nSupport at Glovo - I think there are people there who should be replaced with someone more competent. I had a situation where support charged me 2 hours of work - as a \"penalty\". Why? Because I wrote the truth. I had a problem changing money - it was a cash order. Support then told me to return the order to the restaurant! And I said, what? The customer should get cold food? I hung up on him. I contacted someone else and he immediately dealt with the matter properly. But the hourly blocks were removed. I reported the matter further, but I don't know if any consequences were drawn. This is not a one-off situation. I am on the Telegram group of couriers, or on the FB group, and other couriers have also experienced such situations. I know that support is a separate company that has nothing to do with delivery. But fortunately, lately I have come across good people when there is a problem.\r\n\r\nAs for customers, I haven't met many aggressive ones in my life. I recently had a situation like this: a customer was upset that I arrived too late, because he ordered an hour ago. But I haven't had many such situations. Considering that I have completed 2600 deliveries, I think I am quite lucky with this. Especially since, as I mentioned, I drive at night.\r\n\r\nAnd on top of that, an order for a large amount on Glovo - it's literally pennies. I don't understand the idea behind Glovo, why doesn't it give, for example, 10-15 PLN to one courier for carrying all the heavy purchases, but prefers to give, hmm, 1 PLN? At such a standard rate. It prefers to pay another courier for help in bringing the order. This is incomprehensible to me and that's why I separate them as much as possible.\r\nOh, and the waiting time in restaurants! There are days when you wait in these places for quite a long time - and then it's true, we are paid for the waiting time, but these are pennies. 1 hour of waiting is 6 PLN in Glovo. But for example, Uber doesn't pay anything for waiting.\r\n\r\nYou mention groups on Telegram and FB. And what are contacts with Delivery Girls like in real life?<\/strong>\r\nIn real life, they rarely talk to me. Many are also of a different nationality than Polish. I can communicate in English, but Ukrainian is definitely worse. I have never encountered verbal or physical aggression in real life in connection with my work. I have very good contact with the ambassador and the supervisor of Pozna\u0144. It was the ambassador who suggested that I give you an interview. I also meet women who work on various applications. There are definitely fewer of them, that's true, but I have the impression that there are more and more of them every year. I could be wrong, maybe the statistical data differs.\r\n\r\nWhy do you think this profession is so dominated by men?\r\n<\/strong>Because of the stereotype that women can't drive. I think that's one of the reasons. My friends, when they drive with me somewhere, are not afraid. Quite the opposite. They know that I will keep my cool in different situations. Driving in the city center and in general around Pozna\u0144 has taught me patience. Sometimes I watch couriers who drive fast and carelessly. I try to drive according to the rules because I don't want to pay fines.\r\n\r\nAnother reason is the weight of orders, because a woman can only carry so much. If there is an order that is a bit heavier and I can't share it with another courier, then I simply take it. It's not easy at times, but that's the job. There are good and bad days in every job.\r\n\r\nI honestly don't know any other reasons why this profession is dominated by men. I think that working in trade, where I worked, as I mentioned, is physically harder than delivery.\r\n\r\nAnd have you come across comments like: a woman in Delivery? I wonder how she copes with heavy orders...\r\n<\/strong>Today I read about it on Telegram and I'll say this: during the whole day I can have 4 floors without a lift several times, and sometimes zero times. When it comes to shopping, if it meets the conditions, I divide it between another courier, so as not to ruin my health. I also tell other men about it: divide it! Because everyone has one healthy back or arms. But most often I see looks. I don't know if they are negative or positive. Sometimes I encountered couriers \"pushing me away\" because they thought I was an ordinary customer in a restaurant. That's why I started wearing a company cap or sweatshirt to stand out. I had one situation when another courier proposed a date to me, I didn't accept, but I admire that he asked me outright. But there were also situations when I advised others what to do, etc., or gave tips. I still do that to this day. I'm quite active on Telegram. I like helping.\r\n\r\nThe European Union has passed the Platform Work Directive, which is to be implemented in Poland within two years. What do you think about it?\r\n<\/strong>I've read about it. At the moment I can't say how big an impact it will have. If cooperation with applications doesn't go the way I want or simply doesn't have a positive effect on me, then our paths will simply diverge. Many people in this industry talk a lot and complain about how bad it is on this and that platform, etc., and still work there despite everything. There are people who like the way it is now, and there will also be people who will like the conditions we will soon encounter. They haven't been implemented in our country yet, so I can't say whether it will really be a good change.\r\n\r\nFinally, a practical question: If you had to give some advice to people who are just starting out as a Delivery Driver, what would you tell them? What should they pay attention to and what should they avoid?<\/strong>\r\nWho asks does not make mistakes - ask people who have experience. Don't be afraid to ask questions, even the most obvious ones. Everyone started from scratch.\r\n\r\nDon't always be guided by pins on the map when it comes to the customer's address. It is often in a different place than in reality. I recommend Yanosik maps, they are better than Google Maps in my opinion.\r\n\r\nBe polite to employees of restaurants or other establishments. They are also people. Of course, there are rude people, but I think that calmness and composure are important in this job.\r\nIf you have a bad day, don't give up. There are also better moments. However, everyone decides for themselves whether this is a good job or not.\r\nAnd drink water"},"excerpt":{"rendered":"","protected":false,"raw":""},"author":1,"featured_media":2701,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_pl_post_content":"Z okazji Dnia Kobiet, wracamy do naszej rozmowy z 2024 roku z Juli\u0105, kt\u00f3ra w\u00f3wczas pracowa\u0142a jako dostawczyni w Poznaniu. Warto zobaczy\u0107, jak wyglada nasza praca z perspektywy kobiety, jak uk\u0142adaj\u0105 si\u0119 stosunki z innymi Pracownikami czy o steorotypach wobec kobiet.\r\n\r\nTen wywiad oraz wiele innych znajdziecie w naszej broszurze \u201cW\u0142a\u015bnie tak wygl\u0105da wyzysk\u201d<\/a>.\r\n
\r\n\r\nCze\u015b\u0107 Julia, dzi\u0119kujemy, \u017ce zgodzi\u0142a\u015b porozmawia\u0107 z nami. Zale\u017ca\u0142o nam, \u017ceby pozna\u0107 punkt widzienia na prac\u0119 dostawcy kobiet, ale nie by\u0142o \u0142atwo znale\u017a\u0107 takiej osoby. <\/strong>\r\nMo\u017ce na pocz\u0105tek powiedz nam co\u015b o sobie, jak znalazla\u015b si\u0119 w pracy dla Platform?<\/strong>\r\n\r\nMo\u017ce to zabrzmi nietypowo, ale zach\u0119ci\u0142 mnie\u2026 Dexterowski. Go\u015b\u0107, kt\u00f3ry nagrywa na YouTube czy na Tiktoku w\u0142a\u015bnie deliwerk\u0119. Z pocz\u0105tku obawia\u0142am si\u0119 tej pracy. Dzisiaj nie wiem, dlaczego mia\u0142am obawy i ciesz\u0119 si\u0119, \u017ce pokona\u0142am strach. Same filmiki, kt\u00f3re mo\u017cna znale\u017a\u0107 z tej bran\u017cy, troch\u0119 mnie nauczy\u0142y i da\u0142y kilka wskaz\u00f3wek. Pierwszy wyjazd na Glovo mia\u0142am we wrze\u015bniu.\r\n\r\nCzego si\u0119 obawia\u0142a\u015b?<\/strong>\r\nBa\u0142am si\u0119, \u017ce sobie nie poradz\u0119. Nie oszukujmy si\u0119 niekt\u00f3re adresy klient\u00f3w s\u0105 skomplikowane. \u017be b\u0119d\u0119 si\u0119 gubi\u0107 po Poznaniu, \u017ce dostawy b\u0119d\u0105 przeze mnie op\u00f3\u017anione. Z czasem nawet klienci chwalili, \u017ce przyjecha\u0142am bardzo szybko, a nawet, \u017ce potrafi\u0142am dotrze\u0107 do nich bez potrzeby dzwonienia do nich. To daje motywacj\u0119 do dalszej pracy.\r\n\r\nA jak pracujesz: rower, skuter, mo\u017ce auto? Masz dzia\u0142alno\u015b\u0107 czy przez Partnera?<\/strong>\r\nJe\u017cd\u017c\u0119 autem. Wiem, \u017ce to nie jest najlepszy \u015brodek transportu dla deliwerki, ale po prostu uwielbiam je\u017adzi\u0107 autem. Osobi\u015bcie my\u015bla\u0142am, aby spr\u00f3bowa\u0107 si\u0142 te\u017c na taxi, ale jeszcze nie podj\u0119\u0142am ostatecznej decyzji. Moim partnerem rozliczeniowym jest Evelstar. Nie mam z nimi \u017cadnych problem\u00f3w. Poprzednim by\u0142 AppJobs, kt\u00f3ry ju\u017c nie istnieje o ile dobrze wiem, przez wyp\u0142yw danych osobowych. By\u0142o chwil\u0119 g\u0142o\u015bno o tym partnerze, ale uda\u0142o mi si\u0119 odej\u015b\u0107 stamt\u0105d przed t\u0105 afer\u0105.\r\n\r\nZ jak\u0105 umow\u0105 jeste\u015b u Partnera?<\/strong>\r\nMam cz\u0119\u015bciowo umow\u0119 zlecenie i umow\u0119 najmu samochodu, dzi\u0119ki kt\u00f3rej p\u0142ac\u0119 mniej sk\u0142adek, ale nadal s\u0105 odprowadzane. To wydaje si\u0119 skomplikowane, ale partner, o kt\u00f3rym wspomina\u0142am wszystko przejrzy\u015bcie pokazuje, jakie kwoty za co itd. Dodatkowo ta firma jest te\u017c na platformie Discord, co u\u0142atwia szybszy dost\u0119p do porozmawiania z supportem w razie problem\u00f3w.\r\n\r\nA dla kt\u00f3rej platformy pracujesz? Ile godzin tygodniowo?<\/strong>\r\nPracuje na Glovo. Grafik jest tak dostosowany, \u017ce mam ci\u0105g\u0142o\u015b\u0107 zam\u00f3wie\u0144 praktycznie do tego stopnia, \u017ce nie musze u\u017cywa\u0107 innych aplikacji. Posiadam te\u017c Uber Driver, ale stamt\u0105d nie mia\u0142am w\u0142a\u015bnie ci\u0105g\u0142o\u015bci zam\u00f3wie\u0144. Tygodniowo staram si\u0119 pracowa\u0107 oko\u0142o 40 godzin. Tak jakby na ca\u0142y etat, mo\u017cna to tak okre\u015bli\u0107.\r\n\r\nLubisz t\u0119 prac\u0119? Jest w niej co\u015b ciekawego?<\/strong>\r\nLubi\u0119 swobod\u0119. W Glovo jest grafik, sama decyduj\u0119 kiedy id\u0119 do pracy. Nikt z g\u00f3ry nie m\u00f3wi ile mam je\u017adzi\u0107 itd., sama to ustalam wedle swoich potrzeb.\r\nLubi\u0119 prac\u0119 na sw\u00f3j rachunek \u2013 poprzednio pracowa\u0142am w handlu. Gdy kto\u015b wypad\u0142 z zmiany, obowi\u0105zki tej osoby trzeba by\u0142o zrobi\u0107. Uwierzcie mi, kto nie przepracowa\u0142 jednego dnia w markecie ten nie zrozumie, dlaczego czasem na zakupy np. z biedronki czeka si\u0119 nawet i godzin\u0119. W deliwerce natomiast pracujesz dla samego siebie, mo\u017cna by tak rzec.\r\nPodoba mi si\u0119 to, \u017ce sama ustalam jak b\u0119d\u0119 pracowa\u0107 danego tygodnia. Najcz\u0119\u015bciej je\u017cd\u017c\u0119 16-2, czyli w nocy. Godziny wieczorne to u mnie standard. Do tego stopnia, \u017ce kilka stacji BP czy kebawownie, znaj\u0105 mnie na wylot. Ciekawe to s\u0105 niekt\u00f3re zam\u00f3wienia klient\u00f3w, szczeg\u00f3lnie na Glovo. Platforma oferuje nie tylko jedzenie, ale te\u017c np. apteki, kwiaty czy zakupy spo\u017cywcze. Dzi\u0119ki temu jest r\u00f3\u017cnorodno\u015b\u0107 tego co wozimy. Kilka razy mia\u0142am specjalne pro\u015bby od klient\u00f3w, aby kupi\u0107 papieroski itp.\r\nNo i napiwki \u2013 nie wiem czy przez p\u0142e\u0107, ale dostaje je. Kolega kiedy\u015b si\u0119 mnie spyta\u0142 ile - to mniej wi\u0119cej miesi\u0119cznie potrafi\u0119 dosta\u0107 200-300zl (tylko te do r\u0119ki, z aplikacji to odr\u0119bny temat, ale je\u017celi liczy\u0107 razem to nawet i dwa razy wi\u0119cej). Oczywi\u015bcie plus-minus, wszystko zale\u017cy od hojno\u015bci klient\u00f3w.\r\n\r\nA czy s\u0105 jakie\u015b ciemne strony tego zawodu? Co\u015b Ci przeszkadza w pracy? Co by\u015b zmieni\u0142a?<\/strong>\r\nBrak stawki gwarantowanej. Gdy s\u0105 przestoje, to nie masz za to zap\u0142acone. I gdy aplikacja da zam\u00f3wienie daleko od centrum i trzeba czasem wraca\u0107 na w\u0142asny rachunek. Mog\u0142aby przydziela\u0107 zam\u00f3wienie z jakiego\u015b tam punktu. Tutaj cz\u0119sto wspominam o Glovo, ale dla niej najwi\u0119cej pracuje i mam najwi\u0119ksze do\u015bwiadczenie. S\u0105 dni kiedy nie mam przestoju, a s\u0105 czasem takie, co nie ma si\u0119 zam\u00f3wienia przez 20-30 minut. Mo\u017ce nie wydaje si\u0119 to du\u017co, ale w skali tygodnia czy miesi\u0105ca mo\u017ce si\u0119 nazbiera\u0107 kilka godzin, a co za tym idzie mniejsze wynagrodzenie.\r\nSupport na Glovo \u2013 uwa\u017cam, \u017ce s\u0105 tam ludzie kt\u00f3rzy powinni by\u0107 zamienieni na kogo\u015b bardziej kompetentnego. Mia\u0142am sytuacj\u0119, w kt\u00f3rej support skasowa\u0142 mi 2h pracy - za \u201ekar\u0119\u201d. Dlaczego? Bo napisa\u0142am prawd\u0119. Mia\u0142am problem z rozmienieniem pieni\u0119dzy \u2013 to by\u0142o zam\u00f3wienie got\u00f3wkowe. Support wtedy kaza\u0142 mi zwr\u00f3ci\u0107 zam\u00f3wienie do resturacji! A ja na to, \u017ce co? Klient ma dosta\u0107 zimne jedzenie? Roz\u0142\u0105czy\u0142am si\u0119 z nim. Po\u0142\u0105czy\u0142am si\u0119 z innym i od razu za\u0142atwi\u0142 spraw\u0119 jak nale\u017cy. Ale bloki godzinowe zosta\u0142y usuni\u0119te. Zg\u0142osi\u0142am t\u0105 spraw\u0119 dalej, ale nie wiem czy jakie\u015b konsekwencje zosta\u0142y wyci\u0105gni\u0119te. To nie jest jednorazowa sytuacja. Jestem na grupie Telegram kurier\u00f3w, czy na grupce na FB i takie sytuacje tez prze\u017cywali inni kurierzy. Wiem, \u017ce support to osobna firma, kt\u00f3ra nawet nie ma nic wsp\u00f3lnego z deliwerk\u0105. Ale na szcz\u0119\u015bcie ostatnimi czasy trafiam na dobrych ludzi, jak jest jaki\u015b problem.\r\nCo do klient\u00f3w, to na swojej drodze nie spotka\u0142am wielu agresywnych. Niedawno mia\u0142am tak\u0105 sytuacje: klient bulwersowa\u0142 si\u0119, \u017ce za p\u00f3\u017ano przyjecha\u0142am, bo zamawia\u0142 godzin\u0119 temu. Ale nie mia\u0142am wielu takich sytuacji. Patrz\u0105c na to, \u017ce mam zrealizowane 2600 dostaw, to my\u015bl\u0119, \u017ce mam niez\u0142ego farta z tym. Tym bardziej, \u017ce jak wspomnia\u0142am, je\u017cd\u017c\u0119 po nocach.\r\nNo i dodatek za du\u017ce zam\u00f3wienie na Glovo \u2013 to s\u0105 dos\u0142ownie grosze. Nie rozumiem idei Glovo, dlaczego nie da np. 10-15 zl jednemu kurierowi za przeniesienie ca\u0142ych ci\u0119\u017ckich zakup\u00f3w, a woli da\u0107 hmm 1zl? Przy takim standardowym kursie. Woli zap\u0142aci\u0107 innemu kurierowi za pomoc w przywiezieniu zam\u00f3wienia. To jest dla mnie niezrozumia\u0142e i dlatego jak mo\u017cna to je rozdzielam.\r\nAaa, i czas oczekiwania w restauracjach! S\u0105 dni, kiedy si\u0119 czeka w tych punktach do\u015b\u0107 d\u0142ugo \u2013 i wtedy fakt, mamy zap\u0142acone za czas czekania, ale to s\u0105 groszowe sprawy. 1h czekania to 6zl w Glovo. Ale np taki Uber nic nie p\u0142aci za czekanie.\r\n\r\nWspominasz grupy na Telegramie i FB. A jak wygladaja kontakty z Dostawcami w realu?<\/strong>\r\nW realu rzadko kiedy do mnie si\u0119 odzywaj\u0105. Wielu jest te\u017c innej narodowo\u015bci ni\u017c polskiej. Potrafi\u0119 komunikowa\u0107 si\u0119 po angielsku, z ukrai\u0144skim zdecydowanie gorzej. Nie spotka\u0142am si\u0119 nigdy na \u017cywo z agresj\u0105 s\u0142own\u0105 czy fizyczn\u0105 w zwi\u0105zku z moj\u0105 prac\u0105. Bardzo dobry kontakt mam z ambasadorem oraz opiekunem Poznania. To mi\u0119dzy innymi ambasador zaproponowa\u0142, abym udzieli\u0142a Wam wywiadu. Spotykam te\u017c kobiety, kt\u00f3re pracuj\u0105 na r\u00f3\u017cnych aplikacjach. Jest ich zdecydownaie mniej, to prawda, ale mam wra\u017cenie, \u017ce z roku na rok jest coraz wi\u0119cej. Mog\u0119 si\u0119 myli\u0107, mo\u017ce dane statystycznie si\u0119 r\u00f3\u017cni\u0105.\r\n\r\nDlaczego, Twoim zdaniem, ten zaw\u00f3d jest tak zdominowany przez facet\u00f3w?<\/strong>\r\nPrzez stereotyp, \u017ce kobiety nie umiej\u0105 je\u017adzi\u0107 autem. My\u015bl\u0119, \u017ce to jest jeden z powod\u00f3w. Moi znajomi, je\u017cd\u017c\u0105c ze mn\u0105 gdzie\u015b autem, nie boj\u0105 si\u0119. Wr\u0119cz przeciwnie. Oni wiedz\u0105, \u017ce zachowam zimn\u0105 krew w r\u00f3\u017cnych sytuacjach. Jazda po centrum i w og\u00f3le po Poznaniu nauczy\u0142a mnie cierpliwo\u015bci. Czasami obserwuje kurier\u00f3w, co je\u017cd\u017c\u0105 szybko i nieostro\u017cnie. Ja staram si\u0119 je\u017adzi\u0107 przepisowo, bo nie chce p\u0142aci\u0107 mandat\u00f3w.\r\nKolejny pow\u00f3d, to przez ci\u0119\u017car zam\u00f3wie\u0144, \u017ce jak to kobieta uniesie tyle i tyle. Je\u017celi jest takie zlecenie, kt\u00f3re jest troch\u0119 wi\u0119ksze wagowo, i nie mog\u0119 rozdzieli\u0107 na innego kuriera, to wtedy je po prostu bior\u0119. Nie jest \u0142atwo momentami, ale taka praca. W ka\u017cdej pracy s\u0105 lepsze i gorsze dni.\r\nSzczerze nie znam innych powod\u00f3w, dlaczego ten zaw\u00f3d jest zdominowany przez m\u0119\u017cczyzn. Uwa\u017cam, \u017ce praca w handlu, w kt\u00f3rym pracowa\u0142am jak wspomina\u0142am jest ci\u0119\u017csza fizycznie od deliwerki.\r\n\r\nNo a czy spotka\u0142a\u015b si\u0119 wprost z komentarzami typu: kobieta na Dostawach? Ciekawe jak daje rade z cie\u017ckimi zam\u00f3wieniami\u2026<\/strong>\r\nDzisiaj czyta\u0142am o tym na Telegramie i powiem tak: w ci\u0105gu ca\u0142ego dnia potrafi\u0119 mie\u0107 kilka razy 4 pi\u0119tro bez windy, a czasem zero razy. Je\u017celi chodzi o zakupy to je\u017celi spe\u0142niaj\u0105 warunki, to rozdzielam to na innego kuriera, aby te\u017c nie niszczy\u0107 swojego zdrowia. M\u00f3wi\u0119 te\u017c o tym innym facetom: rozdzielajcie! Bo ka\u017cdy ma jedne zdrowe plecy czy r\u0119ce. Ale najcz\u0119\u015bciej to widz\u0119 spojrzenia. Nie wiem czy nacechowane negatywnie czy pozytywnie. Czasami spotyka\u0142am si\u0119 z tym, \u017ce kurierzy \u201eodpychali mnie\u201d, bo my\u015bleli, \u017ce jestem zwyk\u0142ym klientem w restauracji. Dlatego zacz\u0119\u0142am nosi\u0107 firmow\u0105 czapk\u0119 czy bluz\u0119, aby si\u0119 wyr\u00f3\u017cnia\u0107. Mia\u0142am jedn\u0105 sytuacj\u0119, kiedy inny kurier zaproponowa\u0142 mi randk\u0119, nie zgodzi\u0142am si\u0119, ale podziwiam, \u017ce z marszu spyta\u0142 mi si\u0119 o to. Ale by\u0142y te\u017c sytuacj\u0119, kiedy ja sama radzi\u0142am innym co maj\u0105 zrobi\u0107 itd., albo dawa\u0142am wskaz\u00f3wki. Do dzisiaj to robi\u0119. Udzielam si\u0119 do\u015b\u0107 cz\u0119sto na Telegramie. Lubi\u0119 pomaga\u0107.\r\n\r\nUnia Europejska uchwali\u0142a Dyrektywe o Pracy dla Platform, w ci\u0105gu dw\u00f3ch lat ma by\u0107 wdro\u017cona w Polsce. Co o niej my\u015blisz?<\/strong>\r\nCzyta\u0142am o tym. Na ten moment nie potrafi\u0119 okre\u015bli\u0107, jak du\u017cy b\u0119dzie mia\u0142o to wp\u0142yw. Je\u017celi wsp\u00f3\u0142praca z aplikacjami nie b\u0119dzie sz\u0142a po mojej my\u015bli albo po prostu nie b\u0119dzie na mnie dzia\u0142a\u0107 pozytywnie, to po prostu nasze drogi si\u0119 rozejd\u0105. Wiele os\u00f3b z tej bran\u017cy du\u017co m\u00f3wi i narzeka, jak to jest \u017ale na tej i tamtej platformie itd., a nadal mimo wszystko pracuj\u0105 tam. S\u0105 ludzie, kt\u00f3rym podoba si\u0119 jak jest teraz, a b\u0119d\u0105 te\u017c ludzie, kt\u00f3rym spodobaj\u0105 si\u0119 warunki jakie wkr\u00f3tce spotkamy. Jeszcze nie s\u0105 wdro\u017cone w naszym kraju, dlatego te\u017c nie potrafi\u0119 powiedzie\u0107, czy to b\u0119dzie rzeczywi\u015bcie dobra zmiana.\r\n\r\nNa koniec pytanie praktyczne: Gdyby\u015b mia\u0142a co\u015b poradzi\u0107 osobom, kt\u00f3re w\u0142a\u015bnie zaczynaj\u0105 prac\u0119 jako Dostawca, to co by\u015b im powiedzia\u0142a? Na co powinni zwr\u00f3ci\u0107 uwag\u0119, a czego powinni unika\u0107?<\/strong>\r\nKto pyta ten nie b\u0142\u0105dzi \u2013 pytajcie si\u0119 osobom, kt\u00f3re maj\u0105 do\u015bwiadczenie. Nie b\u00f3jcie si\u0119 zadawa\u0107 pyta\u0144 nawet tych najbardziej oczywistych. Ka\u017cdy zaczyna\u0142 od zera.\r\nNie sugerujcie si\u0119 zawsze pinezkami na mapie, je\u017celi chodzi o adres klienta. Cz\u0119sto jest w innym miejscu ni\u017c w rzeczywisto\u015bci. Polecam mapy Yanosika, s\u0105 lepsze od google maps wg mnie.\r\nB\u0105d\u017acie uprzejmi dla pracownik\u00f3w restauracji czy innych punkt\u00f3w. To te\u017c s\u0105 ludzie. Wiadomo, \u017ce zdarzaj\u0105 si\u0119 nieuprzejme osoby, ale uwa\u017cam, \u017ce spok\u00f3j i opanowanie w tej pracy jest wa\u017cne.\r\nJe\u017celi ma si\u0119 gorszy dzie\u0144, to nie poddawajcie si\u0119. S\u0105 te\u017c te lepsze momenty. Aczkolwiek ka\u017cdy sam decyduje czy to jest fajna praca czy nie.\r\nNo i pijcie wod\u0119!","_pl_post_name":"nie-znam-powodow-dlaczego-ten-zawod-jest-zdominowany-przez-mezczyzn-2","_pl_post_excerpt":"","_pl_post_title":"NIE ZNAM POWOD\u00d3W, DLACZEGO TEN ZAW\u00d3D JEST ZDOMINOWANY PRZEZ M\u0118\u017bCZYZN","_en_post_content":"In honor of International Women's Day, we're revisiting our 2024 conversation with Julia, who was then working as a delivery driver in Pozna\u0144. It's worth exploring what our work looks like from a woman's perspective, how our relationships with other employees are structured, and the stereotypes surrounding women.\r\n\r\nYou can find this interview and many others in our brochure, \"This Is What Exploitation Looks Like.<\/a>\"\r\n\r\n
\r\n\r\nHi Julia, thank you for agreeing to talk to us. We wanted to get to know the point of view of the work of a female delivery driver, but it was not easy to find such a person.<\/strong>\r\n\r\nMaybe to start with, tell us a little about yourself, how did you find yourself working for Platforms?<\/strong>\r\n\r\nThis may sound unusual, but I was encouraged by... Dexterowski. The guy who records on YouTube or Tiktok about delivery. At first, I was afraid of this job. Today, I don't know why I was afraid and I'm glad I overcame my fear. The videos that you can find from this industry have taught me a bit and given me a few tips. I had my first trip to Glovo in September.\r\n\r\nWhat were you afraid of?<\/strong>\r\n\r\nI was afraid that I wouldn't be able to handle it. Let's be honest, some customer addresses are complicated. That I would get lost in Pozna\u0144, that deliveries would be delayed because of me. Over time, even customers praised that I arrived very quickly, and even that I was able to reach them without having to call them. This gives me motivation to continue working.\r\n\r\nAnd how do you work: bike, scooter, maybe a car? Do you have a business or through a Partner?<\/strong>\r\n\r\nI drive a car. I know that it's not the best means of transport for a delivery person, but I simply love driving. Personally, I thought about trying my hand at a taxi, but I haven't made a final decision yet. My billing partner is Evelstar. I have no problems with them. The previous one was AppJobs, which no longer exists as far as I know, due to the leak of personal data. There was a lot of talk about this partner for a while, but I managed to leave before this scandal.\r\n\r\nWhat kind of contract do you have with the Partner?<\/strong>\r\n\r\nI have a partial contract for services and a car rental agreement, thanks to which I pay less contributions, but they are still paid. It seems complicated, but the partner I mentioned shows everything clearly, what amounts for what, etc. Additionally, this company is also on the Discord platform, which makes it easier to talk to support faster in case of problems.\r\n\r\nAnd which platform do you work for? How many hours a week?<\/strong>\r\n\r\nI work on Glovo. The schedule is adjusted so that I have continuity of orders practically to the point that I do not have to use other applications. I also have Uber Driver, but I did not have continuity of orders from there. I try to work about 40 hours a week. As if full-time, you could say that.\r\n\r\nDo you like this job? Is there anything interesting about it?<\/strong>\r\n\r\nI like the freedom. Glovo has a schedule, I decide when I go to work. No one tells me how much I have to drive, etc., I set it myself according to my needs.\r\n\r\nI like working on my own account - previously I worked in retail. When someone dropped out of shift, their duties had to be done. Believe me, anyone who has not worked one day in a supermarket will not understand why sometimes you have to wait up to an hour for shopping, e.g. from Biedronka. In delivery, on the other hand, you work for yourself, one could say so.\r\n\r\nI like the fact that I decide how I will work on a given week. Most often I drive from 4 pm to 2 pm, i.e. at night. Evening hours are standard for me. To such an extent that several BP stations or kebab shops know me inside and out. Some of the customer orders are interesting, especially on Glovo. The platform offers not only food, but also, for example, pharmacies, flowers or grocery shopping. Thanks to this, there is a variety of what we transport. Several times I had special requests from clients to buy cigarettes etc.\r\nAnd tips \u2013 I don't know if it's because of gender, but I get them. A friend once asked me how much \u2013 I can get about 200-300zl per month (only the cash, from the app it's a separate topic, but if you count them together it's even twice as much). Of course, plus or minus, it all depends on the generosity of the clients.\r\n\r\nAre there any dark sides to this profession? Does something bother you at work? What would you change?<\/strong>\r\n\r\nNo guaranteed rate. When there are downtimes, you don't get paid for it. And when the app gives an order far from the center and you sometimes have to go back on your own account. It could assign the order from some point. Here I often mention Glovo, but I work the most for it and have the most experience. There are days when I don't have downtime, and sometimes there are days when you don't have an order for 20-30 minutes. It may not seem like much, but over a week or a month it can add up to several hours, and as a result lower pay.\r\n\r\nSupport at Glovo - I think there are people there who should be replaced with someone more competent. I had a situation where support charged me 2 hours of work - as a \"penalty\". Why? Because I wrote the truth. I had a problem changing money - it was a cash order. Support then told me to return the order to the restaurant! And I said, what? The customer should get cold food? I hung up on him. I contacted someone else and he immediately dealt with the matter properly. But the hourly blocks were removed. I reported the matter further, but I don't know if any consequences were drawn. This is not a one-off situation. I am on the Telegram group of couriers, or on the FB group, and other couriers have also experienced such situations. I know that support is a separate company that has nothing to do with delivery. But fortunately, lately I have come across good people when there is a problem.\r\n\r\nAs for customers, I haven't met many aggressive ones in my life. I recently had a situation like this: a customer was upset that I arrived too late, because he ordered an hour ago. But I haven't had many such situations. Considering that I have completed 2600 deliveries, I think I am quite lucky with this. Especially since, as I mentioned, I drive at night.\r\n\r\nAnd on top of that, an order for a large amount on Glovo - it's literally pennies. I don't understand the idea behind Glovo, why doesn't it give, for example, 10-15 PLN to one courier for carrying all the heavy purchases, but prefers to give, hmm, 1 PLN? At such a standard rate. It prefers to pay another courier for help in bringing the order. This is incomprehensible to me and that's why I separate them as much as possible.\r\nOh, and the waiting time in restaurants! There are days when you wait in these places for quite a long time - and then it's true, we are paid for the waiting time, but these are pennies. 1 hour of waiting is 6 PLN in Glovo. But for example, Uber doesn't pay anything for waiting.\r\n\r\nYou mention groups on Telegram and FB. And what are contacts with Delivery Girls like in real life?<\/strong>\r\nIn real life, they rarely talk to me. Many are also of a different nationality than Polish. I can communicate in English, but Ukrainian is definitely worse. I have never encountered verbal or physical aggression in real life in connection with my work. I have very good contact with the ambassador and the supervisor of Pozna\u0144. It was the ambassador who suggested that I give you an interview. I also meet women who work on various applications. There are definitely fewer of them, that's true, but I have the impression that there are more and more of them every year. I could be wrong, maybe the statistical data differs.\r\n\r\nWhy do you think this profession is so dominated by men?\r\n<\/strong>Because of the stereotype that women can't drive. I think that's one of the reasons. My friends, when they drive with me somewhere, are not afraid. Quite the opposite. They know that I will keep my cool in different situations. Driving in the city center and in general around Pozna\u0144 has taught me patience. Sometimes I watch couriers who drive fast and carelessly. I try to drive according to the rules because I don't want to pay fines.\r\n\r\nAnother reason is the weight of orders, because a woman can only carry so much. If there is an order that is a bit heavier and I can't share it with another courier, then I simply take it. It's not easy at times, but that's the job. There are good and bad days in every job.\r\n\r\nI honestly don't know any other reasons why this profession is dominated by men. I think that working in trade, where I worked, as I mentioned, is physically harder than delivery.\r\n\r\nAnd have you come across comments like: a woman in Delivery? I wonder how she copes with heavy orders...\r\n<\/strong>Today I read about it on Telegram and I'll say this: during the whole day I can have 4 floors without a lift several times, and sometimes zero times. When it comes to shopping, if it meets the conditions, I divide it between another courier, so as not to ruin my health. I also tell other men about it: divide it! Because everyone has one healthy back or arms. But most often I see looks. I don't know if they are negative or positive. Sometimes I encountered couriers \"pushing me away\" because they thought I was an ordinary customer in a restaurant. That's why I started wearing a company cap or sweatshirt to stand out. I had one situation when another courier proposed a date to me, I didn't accept, but I admire that he asked me outright. But there were also situations when I advised others what to do, etc., or gave tips. I still do that to this day. I'm quite active on Telegram. I like helping.\r\n\r\nThe European Union has passed the Platform Work Directive, which is to be implemented in Poland within two years. What do you think about it?\r\n<\/strong>I've read about it. At the moment I can't say how big an impact it will have. If cooperation with applications doesn't go the way I want or simply doesn't have a positive effect on me, then our paths will simply diverge. Many people in this industry talk a lot and complain about how bad it is on this and that platform, etc., and still work there despite everything. There are people who like the way it is now, and there will also be people who will like the conditions we will soon encounter. They haven't been implemented in our country yet, so I can't say whether it will really be a good change.\r\n\r\nFinally, a practical question: If you had to give some advice to people who are just starting out as a Delivery Driver, what would you tell them? What should they pay attention to and what should they avoid?<\/strong>\r\nWho asks does not make mistakes - ask people who have experience. Don't be afraid to ask questions, even the most obvious ones. Everyone started from scratch.\r\n\r\nDon't always be guided by pins on the map when it comes to the customer's address. It is often in a different place than in reality. I recommend Yanosik maps, they are better than Google Maps in my opinion.\r\n\r\nBe polite to employees of restaurants or other establishments. They are also people. Of course, there are rude people, but I think that calmness and composure are important in this job.\r\nIf you have a bad day, don't give up. There are also better moments. However, everyone decides for themselves whether this is a good job or not.\r\nAnd drink water","_en_post_name":"i-dont-know-the-reasons-why-this-profession-is-male-dominated-2","_en_post_excerpt":"","_en_post_title":"I DON'T KNOW THE REASONS WHY THIS PROFESSION IS MALE DOMINATED","_ru_post_content":"\u0412 \u0447\u0435\u0441\u0442\u044c \u041c\u0435\u0436\u0434\u0443\u043d\u0430\u0440\u043e\u0434\u043d\u043e\u0433\u043e \u0436\u0435\u043d\u0441\u043a\u043e\u0433\u043e \u0434\u043d\u044f \u043c\u044b \u0432\u043e\u0437\u0432\u0440\u0430\u0449\u0430\u0435\u043c\u0441\u044f \u043a \u043d\u0430\u0448\u0435\u0439 \u0431\u0435\u0441\u0435\u0434\u0435 2024 \u0433\u043e\u0434\u0430 \u0441 \u042e\u043b\u0438\u0435\u0439, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u0442\u043e\u0433\u0434\u0430 \u0440\u0430\u0431\u043e\u0442\u0430\u043b\u0430 \u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u043c-\u043a\u0443\u0440\u044c\u0435\u0440\u043e\u043c \u0432 \u041f\u043e\u0437\u043d\u0430\u043d\u0438. \u0421\u0442\u043e\u0438\u0442 \u043e\u0431\u0441\u0443\u0434\u0438\u0442\u044c, \u043a\u0430\u043a \u0432\u044b\u0433\u043b\u044f\u0434\u0438\u0442 \u043d\u0430\u0448\u0430 \u0440\u0430\u0431\u043e\u0442\u0430 \u0441 \u0436\u0435\u043d\u0441\u043a\u043e\u0439 \u0442\u043e\u0447\u043a\u0438 \u0437\u0440\u0435\u043d\u0438\u044f, \u043a\u0430\u043a \u0432\u044b\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u044e\u0442\u0441\u044f \u043d\u0430\u0448\u0438 \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u044f \u0441 \u0434\u0440\u0443\u0433\u0438\u043c\u0438 \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u0430\u043c\u0438 \u0438 \u043a\u0430\u043a\u0438\u0435 \u0441\u0442\u0435\u0440\u0435\u043e\u0442\u0438\u043f\u044b \u043e\u043a\u0440\u0443\u0436\u0430\u044e\u0442 \u0436\u0435\u043d\u0449\u0438\u043d.\r\n\r\n\u042d\u0442\u043e \u0438\u043d\u0442\u0435\u0440\u0432\u044c\u044e \u0438 \u043c\u043d\u043e\u0433\u0438\u0435 \u0434\u0440\u0443\u0433\u0438\u0435 \u0432\u044b \u043d\u0430\u0439\u0434\u0435\u0442\u0435 \u0432 \u043d\u0430\u0448\u0435\u0439 \u0431\u0440\u043e\u0448\u044e\u0440\u0435 \u00ab\u0412\u043e\u0442 \u043a\u0430\u043a \u0432\u044b\u0433\u043b\u044f\u0434\u0438\u0442 \u044d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u044f<\/a>\u00bb.\r\n\r\n
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\u0440\u0430\u0431\u043e\u0442\u044b. \u0421\u0435\u0433\u043e\u0434\u043d\u044f \u044f \u043d\u0435 \u0437\u043d\u0430\u044e, \u043f\u043e\u0447\u0435\u043c\u0443 \u044f \u0431\u043e\u044f\u043b\u0430\u0441\u044c, \u0438 \u0440\u0430\u0434\u0430, \u0447\u0442\u043e \u043f\u0440\u0435\u043e\u0434\u043e\u043b\u0435\u043b\u0430 \u0441\u0432\u043e\u0439 \u0441\u0442\u0440\u0430\u0445. \u0412\u0438\u0434\u0435\u043e, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043c\u043e\u0436\u043d\u043e \u043d\u0430\u0439\u0442\u0438 \u0432 \u044d\u0442\u043e\u0439 \u043e\u0442\u0440\u0430\u0441\u043b\u0438, \u043c\u0435\u043d\u044f \u043d\u0435\u043c\u043d\u043e\u0433\u043e \u043d\u0430\u0443\u0447\u0438\u043b\u0438 \u0438 \u0434\u0430\u043b\u0438 \u043d\u0435\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0441\u043e\u0432\u0435\u0442\u043e\u0432. \u041c\u043e\u0439 \u043f\u0435\u0440\u0432\u044b\u0439 \u0432\u0438\u0437\u0438\u0442 \u0432 Glovo \u0441\u043e\u0441\u0442\u043e\u044f\u043b\u0441\u044f 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